Privacy Policy

Last updated: 8 September 2026

Pub Giant Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal data when you use our website, contact us or do business with us.

1. Who We Are

Pub Giant Ltd is the data controller responsible for the personal information described in this Privacy Policy.

Pub Giant Ltd
Company Number: SC344551
3 – 7 Muirhead Mitchelston Industrial Estate, Kirkcaldy, Fife, KY1 3PS
KY1 0PX

Email: office@pubgiant.co.uk

2. Information We Collect

We may collect personal information that you provide to us when you contact us, make an enquiry, request information about our products or services, or otherwise communicate with us.

This may include:

  • Your name
  • Business or organisation name
  • Email address
  • Telephone number
  • Address
  • Details of your enquiry or requirements
  • Information you provide through website forms
  • Records of correspondence with us

When you use our website, we may also collect certain technical information automatically, such as your IP address, browser type, device information and information about how you use our website.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide information, quotations, products or services
  • Process and manage customer relationships
  • Communicate with customers and prospective customers
  • Maintain our business and administrative records
  • Improve our website, products and services
  • Maintain the security and operation of our website
  • Meet our legal, regulatory and accounting obligations

We will only use personal information where we have a lawful basis for doing so.

Depending on the circumstances, this may include processing that is necessary to perform a contract or take steps before entering into a contract, comply with a legal obligation, pursue our legitimate business interests, or where you have given us consent.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business. These may include website and hosting providers, IT and email providers, professional advisers, payment or accounting providers and other suppliers that provide services to us.

We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal rights.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the website and improve our services.

Some cookies may be essential for the operation of the website, while others may be used for analytics or other optional functionality.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also control or delete cookies through your browser settings.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying any legal, accounting or regulatory requirements.

The length of time we retain information may vary depending on the nature of our relationship with you and our legal obligations.

When information is no longer required, we will securely delete or anonymise it where appropriate.

7. International Data Transfers

Some of the service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place as required by applicable data protection law.

8. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights regarding your personal information. These may include the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information
  • Object to certain uses of your personal information
  • Request the transfer of your information in certain circumstances
  • Withdraw your consent where we rely on consent to process your information

Some of these rights only apply in particular circumstances.

To exercise your rights or ask a question about how we use your information, contact us at office@pubgiant.co.uk.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices of other websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at office@pubgiant.co.uk so that we can investigate your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information about making a complaint is available from the ICO at ico.org.uk.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements.

The latest version will be published on this page and the “Last updated” date will be changed accordingly.